Privacy Policy

We may collect the following types of information.

Account Information

When you create an account or interact with Creatorsnap, we may collect:

• Name.
• Email address.
• Login information.
• Account preferences.
• Subscription or plan details.

Payment Information

If you purchase a subscription, credits, or other paid services, payment information is processed by third-party payment processors.

We may receive limited billing information such as payment status, plan type, transaction ID, billing email, and subscription status. We do not directly store full credit card numbers.

User Content

We may collect content you upload, submit, generate, or reference, including:

• Prompts.
• Uploaded images.
• Generated thumbnails.
• Edited images.
• YouTube channel URLs or references.
• Video titles, concepts, descriptions, or creative briefs.
• Brand assets, style references, or examples you provide.

Usage Information

We may collect information about how you use Creatorsnap, including:

• Pages visited.
• Features used.
• Generation history.
• Credit usage.
• Device information.
• Browser type.
• IP address.
• Log data.
• Referring pages.
• Error reports and performance data.

Cookies and Tracking Technologies

We may use cookies, pixels, local storage, analytics tools, and similar technologies to operate the service, remember preferences, measure performance, improve features, and support marketing.

You can control cookies through your browser settings, but disabling cookies may affect functionality.

We use information to:

• Provide, operate, and maintain Creatorsnap.
• Create and manage user accounts.
• Generate, edit, and store thumbnails and related outputs.
• Process payments and manage subscriptions.
• Track credits and usage.
• Improve AI models, product features, quality, and performance.
• Personalize the user experience.
• Provide customer support.
• Send service updates, account notices, and product communications.
• Detect fraud, abuse, security issues, and prohibited activity.
• Comply with legal obligations.
• Enforce our Terms of Service.

Creatorsnap may use third-party AI model providers and infrastructure providers to process prompts, uploaded images, references, and generated outputs.

By using Creatorsnap, you understand that your inputs and outputs may be processed by third-party providers as necessary to provide the service.

We do not guarantee that AI-generated outputs will be unique, accurate, legally safe, or suitable for your intended use.

We may share information with the following categories of third parties.

Service Providers

Vendors that help us operate Creatorsnap, including hosting providers, AI model providers, database providers, analytics tools, payment processors, customer support tools, email providers, and security services.

Business Transfers

If Creatorsnap is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

Legal and Safety Reasons

We may disclose information if required by law or if we believe disclosure is necessary to:

• Comply with legal obligations.
• Protect the rights, property, or safety of Creatorsnap, users, or others.
• Investigate fraud, abuse, security threats, or violations of our Terms.
• Respond to lawful requests from public authorities.

With Your Direction

We may share information when you intentionally use a feature that directs us to share it or make it available.

We retain information for as long as necessary to provide Creatorsnap, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and maintain business records.

Generated content, uploads, and account data may remain stored unless deleted by you or removed by us according to our policies.

You may request deletion of your personal information by contacting us at support@creatorsnap.ai.

We may retain certain information if required for legal, security, fraud prevention, accounting, dispute resolution, or legitimate business purposes.

We use commercially reasonable measures to protect information. However, no method of transmission or storage is completely secure.

You are responsible for keeping your account credentials safe.

Creatorsnap may process information in the United States and other countries where we or our service providers operate.

By using Creatorsnap, you understand that your information may be transferred to and processed outside your country of residence.

Creatorsnap is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.

Depending on your location, you may have rights to:

• Access personal information we hold about you.
• Request correction or deletion.
• Object to or restrict certain processing.
• Request a copy of your data.
• Opt out of certain marketing communications.

To make a request, contact us at support@creatorsnap.ai.

We may send product updates, offers, and other marketing messages.

You can unsubscribe from marketing emails using the unsubscribe link in the email. We may still send transactional or service-related messages.

Creatorsnap may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of Creatorsnap after an update means you accept the revised policy.